Harnessing RCS for New Revenue Opportunities
With the growth in OTT messaging services and the erosion of person-to-person sms revenue, Operators have a great opportunity with RCS to play a leading role in the evolution of SMS to rich messaging and creating new revenue streams within the messaging ecosystem around how subscribers engage with business and brands. Our Messaging Market Place product is a white label rich messaging platform allowing service providers to play a key role within the messaging ecosystem as SMS evolution to RCS gathers momentum enabling diverse B2C interactions. This in turn enables service providers to gain new revenue streams by capturing the growing digital marketing spend from brands and enterprises.
Designed for a diverse set of industries and use cases
Customer Care
Deflect care calls using chatbot responses, with handover to live teams for greater customer experience.
Retail
Send Promotions with a call to action that drives customer engagement.
Medical
Confirm appointments and provide patient care updates.
Service Provider
Upsell and cross sell of value added service.
Financial Services
Provide communications as a verified and trusted sender.
IoT
Trigger event based notifications from IoT devices across channels.
Swift Onboarding and Real-Time Analytics
In addition to the gateway to enable B2C / C2B interactions, the platform allows businesses to be seamlessly onboarded and to create and send communications campaigns to end users in a matter of minutes. The campaign can be tested right from within the platform and both operational as well as business analytics are supported around campaign tracking to enable ongoing review and optimization of campaigns.
メッセージング・マーケットプレイス
Messaging Marketplace
- Supports rich messaging and conversational commerce using RCS/SMS and email channels.
- Enables enterprises to easily design campaigns and track campaign efficiency.
- Allow brands to engage 1-on-1 with their end users using chatbots.
- Proven, scalable technology and global expertise.
リッチビジネスメッセンジャー
Rich Business Messager MaaP
- Aggregates A2P and P2A communication features.
- Chatbot Service handles end user chatbot conversations.
- Connect to the existing RCS infrastructure for message delivery.
- Based on GSMA Universal Profile 2.0.
マルチチャネルゲートウェイ
Multi-Channel Gateway
- Increase A2P campaign reach beyond RCS to other chat channels such as Facebook Messenger, What’s app, Line, etc.
Messaging Marketplace features and functionality
Onboarding
Onboarding journeys greatly increase speed-to-market, accelerating operator & brand revenue.
Plan Configuration
Configurable Feature Sets to support flexible go-to-market strategies.
Campaign Management
Bulk messages to a list of recipients from your CRM database.
Consent Management
Automated opt-in and opt-out handling ensures the right messages are sent to the right customers.
Role Based Access Controls
Role Based Access Controls and Account Usage Policy Controls for all partners and brands.
Webhook Support
Direct traffic to/from an existing Chatbot hosted elsewhere.
Chatbot Templates
Create Auto-reply, coupon, and survey experiences within a messaging experience without any coding.
1-to-1 Conversations
Handover conversations from your Chatbot to a live representative for personalized human conversations.
Analytics & Insights
Measure engagements across channels to understand customer's life cycle and return-on-investment.